Shipping Policy

Naked Espresso is committed to providing efficient and reliable shipping for customers across Australia and around the world. This policy outlines our shipping options, estimated delivery information and other important details relating to your order.

Order Processing

Orders are typically processed within 24-48 hours. 

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where applicable).

Please note that orders may be dispatched across multiple parcels if required.

During busy periods, including public holidays and promotional events, processing and dispatch times may be longer than usual. We appreciate your patience during these periods.

Shipping Costs

Australia

Estimated delivery: 2-3 business days

International

We ship internationally using weight-based shipping rates.

Estimated delivery: 5-10 business days. 

Delivery estimates are provided as a guide only and do not include customs clearance or delays caused by local postal services.

Shipping Carrier

Our preferred shipping carrier is Australia Post.

Tracking information will be provided once your order has been dispatched. 

 

Local Delivery & Click & Collect

Local delivery is available for eligible customers.

Click & Collect is also available from our Moorabbin warehouse. Customers will be notified when their order is ready for collection.

International Duties & Taxes

International orders may be subject to customs duties, import taxes and other charges imposed by the destination country. These charges are not included in your order total or shipping costs and are the responsibility of the customer.

If a shipment is refused due to unpaid customs duties or taxes, any associated return shipping costs, customs charges or other fees may be deducted from any applicable refund.

Questions

If you have any questions regarding shipping or delivery, please contact the Naked Espresso team and we'll be happy to assist.